Have a question? Chat with us!
Get instant answers and clear direction for FAQs.
💬 Use the chat widget on the right side of your screen to chat with Kadi, our virtual support assistant.
IMPORTANT: Please include your name and the email address connected to your courses. This allows us to locate your account and offer the correct support. Without this information, we will not be able to fully assist you.
You will also receive more accurate help from Kadi if you communicate using full sentences and clearly explain what you need assistance with.
🔗 Can’t find your courses? Simply tell Kadi: “I need my special link to access my courses.”
👀 If Kadi can't help, don't worry — she'll escalate your case to the support team. We also monitor conversations to help ensure you're fully supported, so if additional assistance is needed, we’ll reach out to take care of you. 🧡
Please keep in mind that we do our best to respond within 24 hours, but we support many students. Thank you for your patience!
📝 Please note that Kadi and the support team are here to help with general support needs, but they do not answer bookkeeping, cleanup, client-specific, or course-content questions. This includes questions about exercises, concepts, or material you need help understanding.
👥 For those types of questions, please use our private group for students who have purchased one of our of core or specialty courses or attend one-on-one office hours with our Akadian coaches. These resources are designed to provide guidance, feedback, and support for your specific questions. You can find the details on your course Home page.
Student Support
Have a question? Chat with us!
Get instant answers and clear direction for FAQs.
💬 Use the chat widget on the right side of your screen to chat with Kadi, our virtual support assistant.
IMPORTANT: Be sure to include your name and the email address connected to your courses. This allows us to locate your account and follow up with you if needed.
Without this information, we will not be able to reach out to help.
🔗 Can’t find your courses? Simply tell Kadi: “I need my special link to access my courses.”
📝 Please note that Kadi and the support team are here to help with general support needs, but they do not answer bookkeeping, cleanup, client-specific, or course-content questions. This includes questions about exercises, concepts, or material you need help understanding.
👥 For those types of questions, please use our private group for paid Core students or attend one-on-one office hours with our Akadian coaches. These resources are designed to provide guidance, feedback, and support for your specific questions. You can find the details on your course Home page.
Have a question?
Chat with us!
Get instant answers and
clear direction for FAQs.
💬 Use the chat widget to chat with Kadi, our virtual support assistant.
IMPORTANT: Be sure to include your name and the email address connected to your courses. This allows us to locate your account and follow up with you if needed.
Without this information, we will not be able to reach out to help.
🔗 Can’t find your courses? Simply tell Kadi: “I need my special link to access my courses.”
📝 Please note that Kadi and the support team are here to help with general support needs, but they do not answer bookkeeping, cleanup, client-specific, or course-content questions. This includes questions about exercises, concepts, or material you need help understanding.
👥 For those types of questions, please use our private group for paid Core students or attend one-on-one office hours with our Akadian coaches. These resources are designed to provide guidance, feedback, and support for your specific questions. You can find the details on your course Home page.
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